Nursing Wear ~ Bosom Buddies Canada

ORDERING INFORMATION
Unless otherwise specified, all prices are in Canadian dollars. We ship worldwide.
Flat-rate shipping: CAN$9. Free shipping on all orders over CAN$99.

Return Policy	More About Bras & Clothing	Shipping Charges/ Arrival Times
Price Matching	American Prices vs. Canadian Prices	Business Hours/ Toll-free Number
Applicable Taxes	Gift Wrapping	Forms of Payment
Reproducing Quotes	Currency Converter	Vouchers/Gift Certificates
Free Shipping on Orders Over CAN$99 (approx. US$100)

Return Policy

We want you to be happy with every item you purchase from Bosom Buddies. If you are not, for whatever reason, we would like to hear about it.

Returns Email or telephone Bosom Buddies within 30 days of purchase for an authorization number and Return-Exchange Regulations & Instructions.

Provided the item is returned in original condition, you will receive, according to your choosing, a refund or exchange.

When returning an item by mail, you are responsible for paying the shipping cost to get it back to us.

Should you choose to exchange your returned item, we will pay the shipping cost to send the exchange to you. (We cover the shipping cost of maximum one exchange per order.)

Final sales underwear • nursing pads • custom orders

Gifts have a 60-day window for exchange or credit (provided they have met the above criteria).

More About Bras and Clothing

If you are unsure the size of bra or clothing to order, please contact us for assistance. Where our return policy permits, you are welcome to purchase more than one size, with the intention of returning one or more items later.

If items are returned in original condition, their full price will be refunded to you. "Original condition" implies items:

- have not been worn other than for the purpose of trying on;
- have not been washed; and
- are free of smoke, perfume, pet hair, body odour, deodorant marks, etc.

When trying on bras, please wear nursing pads if you leak.

Business Hours

When you place an order or make an inquiry, Bosom Buddies is always pleased to assist you. Even outside of business hours, we are likely nearby. So feel free to contact us by email or telephone at any time:

1-877-635-4242
Toll-Free

During the month of April, our business hours will be sporadic. We are often around, however, so please telephone or email at any time and we will get back to you promptly. We will continue to process orders throughout this time.

Date	Pacific Standard Time (Bosom Buddies time zone)	Eastern Standard Time
Mon.	see above note about our hours	see above note about our hours
Tues.
Wed.
Thurs.
Fri.
Sat.
Sun.

For the current time at Bosom Buddies, click here.

Price Matching

Should you find a lower price elsewhere on the internet, let us know. Manufacturer policy permitting, and providing the total cost of the item (including the cost of shipping) would not cause us to carry a loss from the sale of the item, we will gladly match the price. Just let us know at the time of ordering.

Prices

If you are paying in American dollars or in a currency other than Canadian dollars, your order total will be converted into your currency by your credit card company.

Prices listed are in Canadian dollars and may be accompanied by a price in American dollars. Where no price in American dollars exists, the Canadian price applies to items shipped both in Canada and internationally.

Prices in American dollars apply to items shipped outside of Canada and will be converted to Canadian dollars according to the exchange rate the day you are invoiced.

For our currency converter, click here.

Shipping Charges and Arrival Times

We ship to Canada, the United States and internationally. All orders are shipped within 72 hours. (If an exception occurs, you will be notified.)

If you are ordering by secure server and your shipping charge is incorrect, don't worry--we will adjust it once we receive your order.

To Canada and the United States (including States with codes AA, AE, AP, AS, GU, MP, MH, FM, UM, PW, PR and VI):

Free shipping on orders over $99 (approx. US$100) and on all bras. For orders under $99, add $9 (approx. US$9).

Where you are entitled to free shipping because of a Special we are offering, we cover the Regular Mail shipping cost of $9--you cover the remainder.

Shipping costs can be found in your shopping cart. On most orders, your shipping cost is lower than the actual shipping cost.

Where you are entitled to free shipping because of a Special we are offering and if you are using your shopping cart to order, free shipping is not always reflected in your cart: it will be deducted manually when we receive your order.

To International destinations:

Free shipping up to CAN$9 (approx. US$10) on orders over CAN$99 (approx. US$100) and on all bras.

In other words, we bill the actual shipping cost minus CAN$9 (approx. US$10) on orders over $99 (approx. US$100) and on all bras.

For your approximate shipping cost, see below. For your exact shipping cost, email us with your location and the items you're interested in ordering.

Orders within Canada are shipped (according to your choosing at time of ordering):

1. Expedited (regular mail) - 2 to 8 business days;

2. Xpresspost - 1 to 3 business days; or

3. Priority Courier - 1 to 2 business days.

Arrival times are accurate if you live in a major and often, a non-major centre. Should you live in a non-major centre or remote area of Canada, delivery of your parcel may take longer. Contact us to find out the estimated arrival time of your parcel.

Should the price to ship your order by Xpresspost or Priority Courier be more than $2 higher than the charge given in your shopping cart, we will ask you, before shipping, to cover the difference. Conversely, should the price to ship your order by Xpresspost or Priority Courier be more than $2 lower than the charge given in your shopping cart, we will charge you the lower amount.

Orders to the USA are shipped (according to your choosing):

1. Regular mail, surface (6 to 12 business days to most US destinations). If this is too long to wait, you may want to choose to have your order shipped by Xpresspost;

2. Xpresspost (3 to 5 business days to most US destinations); or

3. Purolator Int'l (2 business days to most US destinations) ($50). This option is not listed in your shopping cart. If you would like this option, please let us know by email or in the customer feedback section of your shopping cart.

Should the price to ship your order by Xpresspost be more than $2 higher than the charge given in your shopping cart, we will ask you, before shipping, to cover the difference. Conversely, should the price to ship your order by Xpresspost be more than $2 lower than the charge given in your shopping cart, we will charge you the lower amount.

Note: Any item can be delayed by Customs (but don't worry, we have had no significant reported delays yet).

Orders to international destinations are shipped (according to your choosing):

1. Xpresspost International (5 to 8 business days) (cost is between approximately $25 and $60--contact us for your exact figure). This service, as dictated by Canada Post, is available only to the following countries;

2. Regular mail, air (approximately 7 to 11 business days) (cost is between approximately $22 and $51--contact us for your exact figure). This service, as dictated by Canada Post, is available to all countries except the ones listed in #1, directly above; or

3. Surface mail (approximately 4 to 6 weeks) (cost is between approximately $17 and $34--contact us for your exact figure).

Note: International shipping options are not listed in your shopping cart. If you would like your order shipped to an international destination, please let us know by email or in the customer feedback section of your shopping cart.

Applicable Taxes

Residents of British Columbia, add PST (7%).

As of Jan. 1, 2006, no GST on Canadian orders.

No taxes on United States' or international orders.

Gift Wrapping

We will gladly gift wrap an item and ship it to an address other than the billing address. The charge for gift wrapping is $4, which will be added to your order total once we receive your order, and includes a complimentary card. Let us know in the customer feedback section of your shopping cart that you would like this option and the message you would like written inside the card.

Forms of Payment

Payment may be made by money order, cheque, Visa, MasterCard, American Express, Diners Club and in person, by cash.

If you choose not to use our secure server but to order by email, we will contact you by telephone for sensitive information such as your credit card number.

Please make money orders and cheques payable to Bosom Buddies. Ask for our mailing address at time of ordering.

All information is kept confidential.

Please obtain permission before reproducing quotes.

GIFT CERTIFICATES ARE AVAILABLE.

THEY MAKE GREAT SHOWER AND BIRTH GIFTS.

If you are redeeming a voucher or gift certificate using our secure server, enter its code into the voucher section of your shopping cart and its value will automatically be deducted.
If you are redeeming more than one voucher or gift certificate using our secure server, enter the first code into the voucher section of your shopping cart and and its value will automatically be deducted; enter the remaining codes into the customer feedback section of your shopping cart and their value will be deducted once we receive your order.